REFUND POLICY
Fieldon forbids Users from
joining any game room after a cricket match/game in the online Fantasy Cricket game room (identified by the Series) has begun.
All deposits and purchases
made and fees paid on Fieldon to participate in or in connection with Contests
are final. All transactions are final. Fieldon gives utmost importance to
customer satisfaction, so only erroneous transactions shall be reviewed.
If you are not fully satisfied
with any deposit/purchase made or fee paid on Fieldon and feel there is an
error in the transaction, please reach out to Fieldon within 3 days from the
transaction date, and Fieldon will review the transaction and determine the
resolution at its own discretion.
Fieldon reserves the right to
cancel any matches for any reason, with or without disclosure of the reason,
and refund all fees paid for such matches by any and all users.
Fieldon forbids Users from
joining any game room after a cricket match/game in the online Fantasy Cricket game room (identified by the Series) has begun .Any
amount once added to the Fieldon account of user will refunded back to the user
in the following case:
1. Full if played at least once
game.
2. If not played a single
game, then after deduction may upto 5% of withdrawal amount.
CANCELLATION POLICY
For permanently disable/delete/close the account on our website/mobile app , user's need to write a mail to us from their registered mail id with us on contact@fieldon.co.in for form to disable/delete/close their account & refund request for available/remaining amount in their instant reward (wallet)account.
1. A cancellation form will provide by our team to user/user's through mail on their registered mail id with us , user/user's need to fill up that form and mailed to us on contact@fieldon.co.in
2. After verification of form submitted by user/user's the account will permanently disable/delete/close and the available/remaining amount in their instant reward (wallet) account will be transferred to their registered bank account with us.
CRITERIA FOR AMOUNT REFUND
1. Full if played at least once game.
2. If not played a single game, then after deduction may upto 5% .