REFUND POLICY 

Fieldon forbids Users from joining any game room after a cricket match/game in the online Fantasy Cricket game room (identified by the Series) has begun.

All deposits and purchases made and fees paid on Fieldon to participate in or in connection with Contests are final. All transactions are final. Fieldon gives utmost importance to customer satisfaction, so only erroneous transactions shall be reviewed.

If you are not fully satisfied with any deposit/purchase made or fee paid on Fieldon and feel there is an error in the transaction, please reach out to Fieldon within 3 days from the transaction date, and Fieldon will review the transaction and determine the resolution at its own discretion.

Fieldon reserves the right to cancel any matches for any reason, with or without disclosure of the reason, and refund all fees paid for such matches by any and all users.

Fieldon forbids Users from joining any game room after a cricket match/game in the online Fantasy Cricket game room (identified by the Series) has begun .Any amount once added to the Fieldon account of user will refunded back to the user in the following case:

1.      Full if played at least once game.

2.      If not played a single game, then after deduction may upto 5% of withdrawal amount.

CANCELLATION POLICY

For permanently disable/delete/close the account on our website/mobile app , user's need to write a mail to us from their registered mail id with us on contact@fieldon.co.in for form to disable/delete/close their account & refund request for available/remaining amount in their instant reward (wallet)account. 

1. A cancellation form will provide by our team to user/user's through mail on their registered mail id with us , user/user's need to fill up that form and mailed to us on  contact@fieldon.co.in 

2. After verification of form submitted by user/user's the account will permanently disable/delete/close and the available/remaining amount in their instant reward (wallet) account will be transferred to their registered bank account with us. 

CRITERIA FOR AMOUNT REFUND   

1.      Full if played at least once game.

2.      If not played a single game, then after deduction may upto 5% .